Job about compassionate appointments in banks

Respected sir, my name is VAMSI KRISHNA, my father is an employee in Andhra Bank, deceased in 8-1-2001. His name is sabhapathi rao(At that time he is working in Andhra Bank Kannavarithota Branch GUNTUR as cashier-cum-clerk). After death of my father we get some amount around 3 lakhs only, and also i applied for my father job under compassionate grounds, but still now there is no reply from andhra bank branch, at one moment we got a letter from Andhra Bank Head Office , Saifabad HYDERABAD initiating that we are eligible for Ex-gtratia consult and to approach our branch, immediately we consulted our kannavarithota brach manager and applied for Ex-gratia, afer completition of 3 months we again went to our branch and enquired about Ex-gratia, at that time they told that you are not eligible for Ex-gratia thats y u didnt get any amount.we also asked them to take out the full file of my father. But still now we didnt got any either job or exgratia in lieu of appointment from Andhra Bank.But now our bank unions are saying that , they have sent me tha interview letter for my appointment, but we are not responded for that letter...but when we enquire in our nearest postoffice,they are saying no letter was received throung our bank to them..... so, please kindly do justice for us and kindly show any of the way for either getting for job to me sir. Thanking You Sir, Yours faithfully G.vamsi krishna ........................