Delay in Possession by Builder M/s Omaxe Eternity in Vrindavan, Mathura Uttar Pradesh

Dear Mr. Prashant Kanha, This is Ranjana from Delhi. I have purchased a 1 BHK Flat in 2021 with Omaxe Eternity in Vrindavan. They were supposed to deliver the Possession in Jun'22. After the 2nd Extension, the possession Date was 28th Dec-2022. But till Aug '2023, it was not delivered. So I started Calling them. In Aug'23, they started sending the letter to Customers. I visited the site. But it still was not ready. In Oct'23, I wanted to pay the final payment and do the registry. As they had charged me with late payment charges (I got delayed by 1-2 months). So I visited them to settle the payment. I tried to convince them that if I am 1-2 months late for making the payment, you also have delayed giving the possession by 10 months and still Unit is not ready for possession. They rudely said that you will have to make the whole payment without any settlement. (I have followup mails as well). I informed them that I 'll file a complaint (However I had no intention of filing the Complaint). They said that you c