Fraud by tour and travel agent - The flower of holiday

I would like to share a very bad travel experience with an agency called “the flower of holiday”. They cheated 50,000 rupees 50000 (50k) for the Uttarakhand trip. Initially provided 95k for a complete package which included hotels plus AC tempo traveler. After paying all the money, said the money was spent on hotel booking and for the cab again we have to pay 50k. When we said we can’t pay more and wished to go with another travel agent, they told us they would cancel all my hotel bookings and asked me to send a letter from my side mentioning “please don’t cancel my hotel, I will avail it” for their proof. They told me 50% advance and rest when I got into the cab, but after paying 45k,after 2 days asked for the full money. I managed to pay 20k more and requested to pay the remaining 30k when we landed at Delhi airport, they said if you don’t have money why should you plan a trip, cancel it. I was so panicked, it was Such an mental stress/ tortured, my BP level got high. One lady from their team named “komal singh” was so rude, unprofessional, told my wife “you poor people should know 95k is not sufficient enough for this trip and pay another 50k” my wife got so panicked and cried as we didn’t have any choice. Mukesh singh the sales consultant. Who initially stole my number from a travel portal and called me, literally begged and sent the quote, I thought let’s give a chance to a local agency rather than go with a social media rating, but I was wrong. He tortured me a lot. It is really a mental agony and travel fraud case, and the flower of the holiday agency responsible for my money loss as well as harassment to me and my wife. I have all the evidence of paying 95k and the hotel booking what they did for us and after talking to all the hotels and checking online, the total sum for hotel booking never ever exceeds more than 45k. So, it was straight 50k of fraud, and on top of that they forced me to write a letter to them saying that my family will avail the hotel booking. Purely mental stress, money loss and scam. Below are the details of that fraud travel agency The flower of holiday Office- Noida, 201301 Bank details Account Number [deleted] Bank - YES BANK, RAJINDER NAGAR GHAZIABAD Phone- [deleted] Travel Consultant : Mukesh Singh Telephone : [deleted] WhatsApp : [deleted] For Care Support Email : [deleted] For Tour Package Email : [deleted] Website : www.theflowerofholiday.com