Mental harassment against cable operator

For last 4 months I have been complaining against local cable operator for not providing discount on 2nd connection as per new TRAI rules. First he said that there is no such rules, then illegally change my registered name to my father so that he can deny discount on different names. Also he call me a harami customer for asking discount and cheap and free loader. Now he is providing discount in this month but also saying he will use tactics to harass me if I again complain against him. Last time he repair bad connection in 45 days and again doing same refusing to repair cable box Also he refused to recharge my boxes saying there is no fund in his system to recharge boxes asking me to come next day for 3-4 days. He is using these type of tactics to harass me. Otherwise asking me to opt for another service even when I am paying my dues on time and I have paid for their set top box and choosing another service means 3000 rs for two boxes. I can't take this shit as I am already suffering from depression. Can I file a mental harassment case in police for this.