Consumer product
I have bought a inverter and battery from near by dealer amount of 18.ooo rs. On 10-06-14 which has guarantee of 24 months.
Now suddently after 13 months the new battery got corrupted and started malfunctioning .
I complaint my agent so he replaced the battery . Nowmy cocern is what wil be the guarantee period i should get of this replacement battery?
when i shoot a mail to the leader group so they replied me upto 10-06-16.
but why only for one year i should get? If again after one year if it start giving problem than it is a type of fooling customers by manufacturing low grade product and cheat customers. Bcoz if after one year it get spoil than againg i have to buy a new battery which may cost me 15000.mim/max.
Previously i had a battery which last for 7 years without any problem. That also i mentioned in my mail which i can send you.upon your request.
Now i would like to know is another one year guarantee is according to law or not pls reply.
Thanking you.
Mr. Das Prabir
Anti Corruption & Crime Prevention Council
Vice President
Maharashtra State