Poor service, bad infrastructure, unhygienic and unhealthy envi
I am living in a society in Gurgaon for 1 year. The builder charges high maintenance but against that he offers;
1. Bad condition/broken roads. No repair ever done
2. Below average security. Unprofessionals, random guys in uniform
3. Zero maintenance services - understaffed, and every time we have to buy material like MSeal, Grout, Crack Shield, Locks, Handles, etc from market as the always say zero inventory
4. STP in under capacity and not functioning properly, black/sludge water supply in bathrooms with worms and harmful bacteria leading to diseases
5. They and their vendors don't pay salary to housekeeping and other staff on time and every week staff go on strike and stop work
6. Garbage disposal dump not cleaned for days leading to unhealthy environment
If residents refuse to pay maintenance as services are not up to the mark, builder adds late payment charges.
These are some of issues. What is the legal and quick remedy for this? Should I and other residents lodge FIR? Does law protect us and our interests?
Regards,
Rohit