Cibil court
Dear Sir/M’am,
My Complaint is against ICICI Credit card department ,they have put my name in cibil court even after
paid the settlement amount .
ICICI people are ready to accept their mistake . I am applying for a loan and I came to know my name is
in cibil court .
I want lodge a legal complaint and case against them .I am appealing for compensation for them .
For complete details pls see the following conversation:-
Me On 11/10/2015 - My Name is Yogesh Darvesh ,i had bought a mobile on 8th March 2015 through filpkart ,made
the payment using ICICI Credit Card No-[deleted] and converted into EMI .If i have made the payment
in march ,i should get the frist EMI bill in the month of April ,may or june but i didint recieve any intimation
through an Email,Msg on Mobile and by post till august .On August 27 2015 i have recieved first messge on my
mobile from VM-ICICIB that i need to make the payment of rs 5280, till then also i requested for a proper bill,that
how many month EMI it is ? what is the penalty charges added ? didnt get any reply from your side .
>
> What is your system? why you are harassing the customer? i am a common man i dont want any trouble , I dont
have that much money that is why i have converted in to EMI ,
>
> Still i request you,just send me the freash bill of first EMI i will make the payment .I am not going to pay any
extra penalty charges just beacuse of your delay in bill making process.if you want i will return the product to the
bank .
>
> Dear Manager Pls look in the matter .
ICICI Bank on 12/10/2015-Dear Mr. Darvesh,
We regret the inconvenience caused to you.
From your e-mail, we understand that you are asking us to reverse the financial charges on your Credit Card
Account.
Based on Bank's policy, we are able to reverse only a partial amount of charge on your Account. We have reversed
today the late payment charges of Rs. 300.00 along with applicable Service Tax of Rs. 42.00 in your Credit Card
Account as a One time service gesture.
12/10/2015 12/10/2015 Late Payment Fee Reversal 300.00 CR
12/10/2015 12/10/2015 Service tax reversal 42.00 CR
Alternatively, you will also see this credit in the next statement dated 15 October, 2015.
We realize that we have not met your expectation by reversing partial charges, however on your Credit Card
Account, this is the maximum reversal that could be processed.
We confirm you that we will be unable to reverse any further charges on this Credit Card Account.
In order to avoid financial charges in future, we request you to make the total amount due payment as per the
statement on time before the due date.
We look forward to your co-operation and patience in helping us serve you better.
Sincerely,
Vamshi G
Customer Service Officer
ICICI Bank Limited
Me On 13/10/2015-Dear customer care manager ,
One of your customer care executive had called me ,he was asking me why i didnt inform bank of not
receving bill .
i have already informed ua ba