HDFC Credit card related harassment to me and my family

Dear Sir, This is Nikhil Anant, holder of HDFC Card number : 5459 xxxx xxxx 4805 I used the said card and was regular paying the used amount on time. Moreover, after some period I was not in position to pay the full amount. Thus keep on paying minimum amount on time. However, after some time I stop using this card and ask for repayment of rest of the amount. The Bank has asked me keep on paying minimum amount and don’t worry about rest of the charges which will be taken care by us in due time. Thereafter, bank kept on increasing the penalties +taxes +Financial Charges etc. I immediately wrote to the [deleted] and even you also raising these concerns and waiver of these charges to pay due amount. This section has not considered my request and kept on extending responses by 2days, weeks and month which kept on increasing my amount. I have started communicating and requesting to bank and respective authorities to please waiver the penalties and other charges added on my due amount from August 2016 to date. (All such request mails are attached herewith for ready reference and consideration). In-between, I have somehow get managed and borrowed personal loan and paid Rs. 21000/- on promise my case will be considered immediately . At that time my total due was about Rs. 40000/- including all charges. I have also asked why the paid amount not reduced and the same amount showing as balance amount to be paid. However, instead of considering my request bank kept on increasing charges from last about a year. Being not in Job I have given my father mobile number and residence number to get paid from him since I was unable to pay due to un-employment. So called their team keep on calling me and started torturing thru number of calls from different numbers i.e. [deleted], [deleted], [deleted], [deleted]. They keep on calling my parents with abusive language and thereafter, call converted and saying we are calling from Police Station PI and sergeant by these numbers [deleted], [deleted], [deleted], [deleted] threatening by abusive language and to bring entire family behind BAR/JAIL. This is beyond the ethics of Bankers. Lastly my parents asked for setting the amount as calls kept on coming every five minutes on residence number and torturing by abusive language and threatening to push all family members behind BarNow they have sent mail on 24th June 2017 at 2:09 pm and asking to pay Rs. 20,000/- in cash on 23rd June 2017. This is the utter surprise to note that letter is addressed on 24th June and asking payment on 23rd June. This is again harassing and mentally torturing family . They have not considered my case from last one year as all mails are attached herewith increasing my due amount to triple and also the mail receipt on 24th June 2017. Sir, even writing to Mr. Aditya Puri nothing has happened. I am looking for justice