Legal actions against a college/university

Can one sue a college or university for negligence and for not providing quality service? If so in which court? Case: After giving the exam, results for one of the subjects that I appeared for was not announced while results for all the other subjects were announced. While inquiring the same I was told that I was marked as "Not Present". I contacted the college about the same and they told me that they have sent a letter to the university and they told me to wait. This was six months ago. After that on regular inquiry the college does not provide me with proper response and the same is the case with the university. I have no way to make sure if the college has even sent a letter to the university. After that I have called the college countless time and all I am told is to wait. I am a foreign student and it costs me to come to India with an uncertainty that the issue will be solved. I could not pursue my Post Graduation because of this and lost a year and could not also get a job for not having a graduation. Can I sue the college and university for negligence? If so in which court? Can I sue the university for actual performance (i.e. announcing results) and also for actual and punitive damages?