Dear Client,
A bank has no power to unfreeze an amount that was frozen by the police sent to the National Cyber Crime Portal or on its own. Only a court order or an official direction from the investigating agency can be used to hand down a defreezing. Section 102 of CrPC applies in such cases. Bank’s Refusal to Credit Back Fund In case a court gives an order for the bank to give back the frozen amount to the victim, the bank cannot reject the order even if a stay order is issued by a higher authority. The refusal can lead to contempt of court charges under the Contempt of Courts Act, 1971.
Legal Consequences of Non-Compliance by Banks If the bank does not respect a court order, the aggrieved party can do the following: File a contempt petition against the bank. Lodge a complaint with RBI’s Banking Ombudsman for failure to act. Request for compensation under Article 226 through a writ petition Bank’s Liability for Fraudulent Accounts Banks are to ensure correct KYC verification procedure before name registration. The lack of KYC and AML non-compliance might make banks legally liable under the following regulations: Section 43A of the IT Act, 2000 in case of negligence. RBI guidelines on the prevention of fraud and risk management. Consumer Protection Act, 2019 in case of deficiency in service.
Writ Petition Against Erring Banks A petition filed under Article 226 against the banks involved in cyber frauds can lead to discovery such as: An investigation and regulatory action. Compensation for financial loss. Prosecution and punishment of bank officials involved in fraudulent activities. Other Legal Remedies Filing a civil suit for recovery under Order 37 CPC (summary suit). Seeking relief through the Cyber Appellate Tribunal under IT Act, 2000. Reporting the issue to CERT-In (Cyber Emergency Response Team-India).
Courts orders should be strictly followed by banks regarding frozen funds. If the directive is not obeyed in such cases they are likely to face either legal consequences like contempt proceedings or/ and as well as monetary sanctions from regulators. Such victims must explore the option of a writ petition, lodge an RBI complaint, and file a recovery suit on the legal aspect of the issue.
By the provisions laid down in Article 226 of the Constitution, a writ petition can be filed before the High Court in order to the bank directing the acquisition of Complainants in compliance with the court order submitted in the writ petition. Basis of Writ Petition Non-compliance with a court order is tantamount to a breach of judicial directions which may attract the contempt proceedings. By its failure to do KYC, the Bank is in fact falling in the category of the organization which violates Section 43A of the Information Technology Act, 2000.Application for Damages If the negligent act that caused the injury is the failure of the bank to do the necessary duty of care, compensation for mismanagement can be pursued. A summary trial according to Order 37 of CPC or a complaint with the RBI Banking Ombudsman for financial relief may be asked for.
The role of the bank in cyber fraud If the bank has played a role in crime by facilitating wrongful transactions these transactions can be treated as criminal acts of the bank and it is punishable under Sections 120B and 420 of the Indian Penal Code. If officers are found to be using their powers to corrupt, action under the Prevention of Corruption Act, 1988 can be taken. Judicial Examples Courts have, in fact, single-handedly ruled against the bank in cases where customer's KYC documents had been utilized to swindle money and as a result, the court ordered the banks to refund all the money stolen from the clients. Another viable option is filing the compensation claim under the Consumer Protection Act which can also serve your purpose.
Instant Measures Bring about a writ petition for executing a decree, prosecute a hearing procedure of contempt against the bank, claim damages caused by the bank's failure to perform its contract leading to the victim's financial loss by the CMC. The action of the bank, which is to take no action at all, is a serious offense. The legal remedies that are available are to lodge a petition at the high court, to write a complaint, a consumer case, and a civil suit to recover the funds and claim compensation.