Dear Client,
In the present scenario, the deceased client had a significant other on the bank account as a signer. Further, the significant other wrote and signed your work cheque, as well as another worker's cheque. While you attempted to encash the cheque after the client’s death, but the bank refused, stating they needed to contact the client’s son. On returning to the bank, the manager also further, refused to encash the cheque and retained it without explanation. Herein, the bank likely refused to cash your work cheque because the account holder has passed away and standard procedure in such cases is to freeze the account pending instructions from the executor of the estate or until probate determines control of the account. If the significant other who issued the cheque was only a signer and not a joint account holder with the required rights, the authority to issue cheques may have ended upon the account holder’s death, rendering the cheque invalid. However, it is suggested that, a formal request is made to the bank for an explanation from the bank for their refusal to cash the cheque and their retention of it. Additionally, you may contact the person who is responsible for settling the deceased’s financial obligations. If the bank continues to refuse cooperation, you may take a legal action for the same by filing a complaint to recover your money and investigate into the actions of the bank.
Hope you find this answer beneficial for resolving the dispute.