I had enrolled my son to preschool and had paid their admission fees. They informed us regarding the classes and their dates, yet we found out that the classes were demo classes and not regular classes. Other students were given demo classes for free, whereas we were not informed regarding any such provisions earlier. My son had just attended one demo class, nothing else. Due to change of location it's not possible for me to travel the distance everyday for preschool, hence, I had informed the same to the school via mail within a week of the Demo class held. First I was left unanswered, then I had sent another mail to the school and demanded for a refund of the admission fees, which they denied stating some non refundable policy of their institution which they said was mentioned in the prospectus. I am not able to continue the classes, neither am I getting the admission fees that was charged without informing us about any Demo classes, what should be done? I have heard about reference cases where student do get their refund even though schools have mentioned some refund policy. Kindly guide me through the procedure
You can send a legal notice demanding the refund of the fees for the reasons you rely upon and endorse a copy of the notice to education officer for information and intervention if necessary.
If you still don't find any relief you may initiate legal action against the school authorities by first making a complaint against their unfair and cheating activities before district education officer and then approach court
You can send them legal notice and seek refund if not paid you can approach consumer court
Issue legal notice to refund your admission fees
if they refuse file case against institute for refund of admission fees before consumer forum
1. If you find that their representation for admission was wrong or later found to be untrue then it is deficiency of service.
2. In such case you have the option of filing a case before the consumer forum.
3. However you will have to check whether that would be cost effective.
4. Sending a legal notice is also an option.
Dear client, what the school have done is not proper. You can complaint to the district education officers regarding this issue as the school has acted in malafide behaviour. And also you can file a cheating case on the school management under indian penal code.
- It is well settled law that any service provider like the training institutes, educational institutes/schools or College /university cannot be allowed to forfeit the fees or consideration received in advance in case the student has not availed the service.
- Further, the clause that the Course/Registration fee once paid is not refundable is unconscionable and unfair trade practice as well as voidable and therefore not acceptable.
- Since, your intention was not cancel the admission , and you are cancelling the same due to fault of the said school .
- Hence, the said school is bound to refund your deposited full amount as your son has not availed his services.
- Further, the denial of refund of deposited amount is also against the public policy and hit by the provisions of Indian Contract Act,
- You should issue a demand notice, and on refusal the same file a complaint for the deficiency in service under the Consumer Protection Act.
- I have done many such cases , where the School/College /Institute /service provider has refund the amount .
