• Car cancellation policy after road tax and life tax is paid

What is the possibility of getting a vehicle cancellation after road tax and life tax is paid? Car automotive llp Dealer in Hyderabad did the Temporary registration without showing vehicle. Of course I have furnished the TR details over whatsappa and asked to proceed. Even then I tried to see the vehicle before the delivery. During the delivery date the vehicle got visible scratches on its bonnet which is post ceramic coating. Now I am not ready to take the vehicle despite temporary regd done. Please opine with a proper solution to get the downpayment and bank loan reversal. Banker is ready to take the loan cancellation request but dealer is reluctant to give cancellation consent.
Asked 2 years ago in Consumer Law

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5 Answers

If it has manufacturing defects then you can cancel the same after registration too

Prashant Nayak
Advocate, Mumbai
32781 Answers
209 Consultations

You can refuse to take delivery of vehicle if it beats scratches on the bonnet 

 

2) ask the dealer to rectify defects in the vehicle 

 

3) if he refuses file complaint against manufacture and dealer to rectify defects in vehicle 

 

4) you cannot cancel your purchase 

Ajay Sethi
Advocate, Mumbai
97392 Answers
7871 Consultations

The  vehicle suffer from defect and has shortcoming in quality as described under new Consumer Protection Act, 2019. You not at all bound to buy the  same and on the  same ground you seek refund of full advance paid with interest. Take photographs of defects showing scratches clearly, issue him lawyer's notice marking copy to Banker for information seeking refund with interest and after that file a complaint  District Consumer Commission at Chandravihar Complex, Hyderabad. You will get refund with interest, compensation for mental harassment, costs of complaint  and lawyer's fee.

Ravi Shinde
Advocate, Hyderabad
4345 Answers
42 Consultations

You can send your communication in writing to the dealer communicating your decision to cancel the booking of the car for the reasons relied upon.

If the dealer is not willing to cancel the booking and not accepting the damage done to car not taken delivery yet, you may issue a legal notice to him and drag him to consumer forum for unfair trade practice and compensation therein. 

T Kalaiselvan
Advocate, Vellore
87594 Answers
2352 Consultations

Raise a written request with the RTO for cancelling the temporary registration of the vehicle owing to the defects noticed. Send a written notice to the dealer demanding cancellation of the temporary registration and immediate replacement of the vehicle with a defect-free one. Keep your banker too in the loop.

Swaminathan Neelakantan
Advocate, Coimbatore
2953 Answers
20 Consultations

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