The work was to be completed in 45 to 60 days which is delayed by one month now. The service provider cannot relied. Seek refund of advance paid approach other reliable interior decorator. Issue a lawyer's notice seeking refund with interest. After that file a complaint in District Consumer Commission under Consumer Protection Act, 2019 under which proceedings are very fast. You will ger refund with interest, compensation for mental harassment, cost of complaint and lawyer's fee.
Interior company took money but not starting work
Hi, I had given 10% advance for a Home interior company to do the house interior works for my new flat. While taking the advance in Jan 2022, they said the work will be completed in 45-60 days, until today they haven't started the production nor finalized the design works yet. They are not attending to my phone calls now. How should I take it further, please advise? I had made payment from my company account and have taken a GST Bill from them for the advance I paid. They are also asking for a second payment through mail without giving any proforma invoice, Will it cause any issues if I don't pay the second advance when they raise a Proforma Invoice. Thanks, Bhaskar
Asked 2 years ago in Business Law
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7 Answers
Send a legal notice and if they do not respond then file a complaint against them before the district consumer forum.
In the absence of a written agreement, you an take it up legally on an oral agreement also.
You first issue a legal notice to them demanding to complete the job within the stipulated time period as agreed at least from the date of receipt of this notice or else to return the advance amount with interest from the date of payment.
Don't pay them the second installment if they have not begun the initial work too.
You can file consumer complaint against them by sending them a notice first
Issue legal notice to interior company to complete work as per terms of contract signed by you
if they are unable to do so give refund of money paid by you
file poluce complaint against company for cheating , criminal breach of trust
- Since, the said interior work has not compilated by him even out of the fixed time frame , then you can cancel the agreement even orally , after sending a notice , and thereby ask him to refund the amount taken for completing the work .
- Further, without completing full work as was agreed , he cannot claim any amount from you.
- You can file a compliant before the Consumer forum against him for getting the work done or to get refund the paid amount with the mental harassment compensation.
Dear Client,
No, a payment can't be made on a proforma invoice.A pro forma invoice is a preliminary bill of sale sent to buyers in advance that provides a list of particular goods/services ordered by the customer yet to be delivered, along with their agreed prices.A proforma invoice is also sent to a customer before your products are delivered or your services provided, but it is considered more binding than a quotation – although not legally binding like a completed invoice.A proforma invoice is usually sent when a customer has committed to a purchase but can't be sent an official invoice because the final details haven't been confirmed. On the other hand, a quote is sent to a customer who has made an enquiry but wants more information before making a commitment to buy anything.
Thanks & Regards
