Home loans and fixed deposit
Hi, in Jun 2018, I applied home loans from ICICI bank. I already had 1 home loans from another lender LIC and also a top up loan from same lender LIC.
However, top up loan was not enabled for auto debit (coz of some issues from LIC) and also it had few delayed EMI payment.
When we approached ICICI, after reviewing cibil score, they said, first enable NACH auto debit, and also make a fixed deposit of 2 lakh, then only you will be eligible for the loans.
They said, FD you can break in 2-3 months and get the amount deposited. We agreed and loan sanctioned. For almost 2 years, we never defaulted on the ICICI EMI and paid on time
Now even after 2 years, they are not breaking the FD, and giving excuses.
Finally when we threatened them, they agreed to look into this.
Now they are asking if we are regular paying the EMI on another loan that we taken from LIC, they are requesting CIBIL score (that we submitted), now they are asking loan repayment details of LIC, which does not seem appropriate.
My queries:
1. Is it required to have fixed deposit when availing home loans. I feel this was a cross selling opportunity for ICICI to sell their FD product. We agreed because they offered lowest interest rates.
2. If we are regular on ICICI bank EMI payment, what business do they have to look into repayment of another loan to break the FD?
Should we approach to consumer court for this malpractice of ICICI BANK or is there any other authority we should report this to?
Asked 4 years ago in Consumer Law