• Merchant not delivering the Furnitures as per agreed measurements&forcing me to pay remaining amount

The merchant is not delivering the furniture as per the agreed measurements and is forcing me to pay the remaining amount. He is asking me to visit his workshop  to convince me and get paid the remaining amount. So I kindly wish to know if I can get any advice on this situation. Can I take any advocate with me as a friend and check if they provided me with the correct furniture, and then only give me the remaining amount?
Asked 1 year ago in Consumer Law

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12 Answers

You are at liberty to take  lawyer with you as friend 

 

2) you have to make payment for balance amount as per terms of contract 

 

3) if there is defect in quality call upon merchant to rectify defects and take balance amount 

Ajay Sethi
Advocate, Mumbai
97249 Answers
7855 Consultations

Hello,

  1. You can croissant certainly visit the seller/merchant with or without a lawyer and ascertain for yourself that the furniture to be delivered is of the description that you have ordered and on satisfaction make the balance payment.
  2. You may take someone who has expertise about the furniture so that a thorough examination can be made. 
  3. If the merchant delivers incorrect furniture despite your due diligence, you can sue him for compensation.

S J Mathew
Advocate, Mumbai
3596 Answers
175 Consultations

As you are the buyer, it is better for you to visit the merchant's place of business, inspect the furniture and ensure it is as per your order. Also, better to meet your supplier in person and sort out the payment issue to mutual satisfaction.

Swaminathan Neelakantan
Advocate, Coimbatore
2938 Answers
20 Consultations

You can get accompanied by an expert to give his opinion on the spot about the issues of concern. 

If the vendor is indulging in any illegal activity then you can resort to legal action against him through criminal and civil law. 

T Kalaiselvan
Advocate, Vellore
87449 Answers
2348 Consultations

- Under the Consumer Rights Act, when you buy any product /goods , then the seller is under obligation to deliver that items with the payment of the product price. 

- Hence, you can refuse the payment of balance amount to him without the delivery of that furniture items in the same condition as ordered by you. 

- Further, if he not deliver that item or give unsatisfactory items/services , then you can reject the same legally and claim refund of the amount. 

Mohammed Shahzad
Advocate, Delhi
14649 Answers
224 Consultations

Dear client,

Sorry to hear about your situation. You can personally go and ask him to show you the correct furniture measurements and you can check the same. After checking if you are satisfied that you can give him the amount and take the furniture with you at the same time.

 

Hope this helps you.

Anik Miu
Advocate, Bangalore
10289 Answers
121 Consultations

Yes you can take him 

Prashant Nayak
Advocate, Mumbai
32680 Answers
207 Consultations

dont know any lawyers in city mentioned by you 

Ajay Sethi
Advocate, Mumbai
97249 Answers
7855 Consultations

If you want a lawyer from the said location to assist you in this matter, you may look for one of this forum hailing from that place or you can look for one from that place directly.

T Kalaiselvan
Advocate, Vellore
87449 Answers
2348 Consultations

You can have a detailed telephonic consultation before advicing concrete steps

Prashant Nayak
Advocate, Mumbai
32680 Answers
207 Consultations

- You can engage any lawyer of this website for the said work. 

Mohammed Shahzad
Advocate, Delhi
14649 Answers
224 Consultations

Dear client,

Ensure you have all the documentation related to your purchase, including the agreed-upon measurements, any contracts or invoices, and any communication (emails, messages, or letters) regarding the purchase. Seeking legal advice is a wise step. 

In many cases, you have the right to bring an advocate or a lawyer with you to ensure your interests are protected. Discuss this with your lawyer, and if they agree, it's a good idea to have legal representation when you visit the workshop. Insist on inspecting the furniture at the workshop before making any further payments. Ensure that the furniture matches the agreed-upon measurements and quality. If the merchandise is not as agreed, document the discrepancies and discuss them with your lawyer before making any payments. If the furniture doesn't meet the agreed specifications, negotiate with the merchant regarding rectification or a refund. Your lawyer can guide you through this process and advocate on your behalf. Act promptly but cautiously. Don't feel pressured to make a decision on the spot. Take your time to evaluate the situation with your lawyer's guidance.

As for finding a lawyer, consider searching online legal directories or contacting local legal aid services for recommendations. Additionally, you can try using platforms like legal services apps or websites that connect you with lawyers in your area. You can reach out to us for further assistance

Anik Miu
Advocate, Bangalore
10289 Answers
121 Consultations

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