Dear Sir, please go through the required documents;
The complaint is filed along with the documents that pertain to the following:
- The sale-purchase between builder and buyer like sale deed and agreement to sell.
- The payment made by the buyer like the copy of cheque, bank statement, or payment receipt.
- The copy of the legal notice sent to builder.
- Any conversation between the buyer and builder.
The complaint and accompanying documents are filed with the RERA Authority along with the prescribed fee. After receiving the complaint, the Authority or Adjudicating officer looks into the matter, hears both the sides and takes into consideration the facts of the case and evidence submitted.
The complaint mechanism under RERA provides a legal remedy to home buyers in a whirlwind as the complaint received by the RERA Authority or Adjudicating officer needs to be disposed of within 60 days of the date on which such complaint was submitted. In case the complaint is not disposed of in 60 days, the reason for the delay needs to be mentioned by the RERA Authority.
The RERA Authority may award the following remedies to the home buyer:
- Allow cancellation of the booking.
- Award refund of the amount paid to the builder along with interest.
- Order timely delivery of possession by giving a date to the builder.
- Award any other compensation for the damages suffered by the builder.
All the best. by Chandrashekhar Vithal Jadhav, Advocate & Law Consultant, Bangalore.