1) you can issue legal notice to ICICI pru Life
2) obtain an unconditional apology from the company
3) visit website of company and complain to Grievance Redressal Officer, Ms. Dinaz Maira (Associate Vice President-Customer Service
Senior Grievance Redressal Officer, Mr. Deepak Kinger(Compliance officer)
Grievance Redressal Committee
4) Grievance Cell of the Insurance Regulatory and Development Authority (IRDA)